What is Flonatix?

Flonatix blends flora with fanatic. The "x" represents inclusivity. We create slow-crafted skincare inspired by Pacific and tropical Asian botanicals, made for oily, combination, and real-world skin.

Is Flonatix LGBTQIA+ owned?

Yes. Flonatix is proudly queer and AANHPI (Asian American, Native Hawaiian, and Pacific Islander) owned and founded. Community is at the center of everything we build.

What is Skin Crashout™?

Skin Crashout™ describes a state where skin becomes overwhelmed from excessive actives, treatments, or frequent routine changes, often resulting in irritation, dehydration, or unpredictability. Flonatix products are designed to support skin once it's ready to recover and return to balance.

Where can I buy Flonatix?

You can shop directly at flonatix.com. Flonatix is also available at LGBTQ Outpost, a queer-owned marketplace where every purchase funds independent LGBTQ+ journalism. More retail partners coming soon.

Where do you ship?

We currently ship within the United States, including Hawaii and Alaska. If you would like us to ship to your country in the future, email us or message us on Instagram at @flonatix.

Are your products cruelty-free?

Yes, and we are certified twice over. Flonatix is officially PETA certified as Animal Test-Free and Vegan, and Leaping Bunny certified, meaning our products and ingredients are independently verified to be cruelty-free and not tested on animals at any stage of development, by two separate organizations.

Verify us yourself: PETA's Ultimate Cruelty-Free list and leapingbunny.org/brand/flonatix.

Are your products vegan?

Yes. Flonatix is officially PETA certified as Animal Test-Free and Vegan, meaning our formulas are independently verified to contain no animal-derived ingredients. You can verify our certification on PETA's Ultimate Cruelty-Free list, and the full INCI ingredient list is always available on each product page.

Are you a clean beauty brand?

Yes. We formulate Flonatix using ingredient guidelines that align with the clean beauty standards used by major clean beauty retailers. We are not officially third-party certified clean yet; once we enter additional retail partnerships, we will pursue formal certification. Clean, intentional formulation has been part of our process from day one.

Is your moisturizer fragrance-free?

Yes. There is no added fragrance in Glow Up Genius™. Any subtle scent comes naturally from the ingredients themselves.

Can I see the full ingredient list?

Yes. The full INCI ingredient list is available on each product page on flonatix.com.

Is your product safe for sensitive skin?

Our formulas are designed to be gentle and lightweight. We recommend patch testing before full use, especially if your skin is currently reactive or in a healing phase.

Will my skin need time to adjust?

Everyone's skin is different. When introducing any new skincare product, your skin may take a short period to adjust, especially if you are switching from a richer or more occlusive formula. Glow Up Genius™ is designed to be lightweight and breathable. We recommend patch testing and listening to your skin.

Is Glow Up Genius™ a barrier-repair or recovery cream?

Glow Up Genius™ is a barrier-supporting daily moisturizer, not a medical recovery or rescue balm. It contains gentle actives like niacinamide to support skin balance and refinement as part of a simplified, everyday routine.

It is designed for skin that feels stable and balanced, not for treating active irritation, over-exfoliation, or recovery from prescription treatments such as tretinoin or frequent AHA/BHA use. If your skin is currently reactive or in a healing phase, we recommend using a dedicated barrier-repair product first, then introducing Glow Up Genius™ once your skin feels comfortable again.

Is there a current discount or promo code?

Use PRIDE20 for 20% off sitewide through July 31, 2026; because our Pride doesn't end when the calendar flips. Join the Island of Friends™ Founder List at flonatix.com for early access to future offers and new product launches.

Do you have a creator or affiliate program?

Yes. We work with a small, values-aligned group of creators through our affiliate program via Shopify Collabs. If you are interested in partnering with us, email us or message us on Instagram at @flonatix.

Has Flonatix received any recognition?

Yes. Flonatix is a 2026 Beauty Independent Beacon Awards nominee in the Inclusivity Champion category. We are officially PETA certified as Animal Test-Free and Vegan, listed on PETA's Ultimate Cruelty-Free list, and Leaping Bunny certified for cruelty-free formulation. We have been featured in BeautyMatter and LGBTQ Nation, and we are carried by LGBTQ Outpost, a queer-owned marketplace funding independent LGBTQ+ journalism. More milestones will be shared as they are announced.

How long does shipping take?

Orders ship within 1 to 3 business days. Delivery usually takes 3 to 7 business days depending on your location and carrier volume.

What is your return policy?

We stand behind every jar we make with our First Jar Promise™. If your first Glow Up Genius™ purchase is not right for your skin, email us at hello@flonatix.com within 30 days of delivery and we will make it right with a replacement or store credit; no need to ship anything back. Returned skincare cannot be resold and often ends up as waste, which we want to avoid; this way nothing is wasted and you are still taken care of.

The First Jar Promise™ applies to your first purchase of a Flonatix skincare product, one jar per customer. Merch items (Glow Prep Bandana, Journey Pouch) are final sale due to their limited, small-batch nature. Full details on our shipping and returns page.

Do you offer gift cards?

Yes. Digital gift cards are available and delivered instantly by email.

How can I contact Flonatix?

Visit our contact page or message us on Instagram at @flonatix. We will reply as soon as we can.